At Drop the Boss Gaming Ltd., we are committed to providing a transparent, secure, and enjoyable gaming experience. As a licensed operator in the highly regulated online gambling industry, your trust and safety are our highest priorities. We adhere to the strictest standards set forth by the UK Gambling Commission and Google's Search Quality Evaluator Guidelines for YMYL (Your Money or Your Life) websites. Below you will find comprehensive information to ensure you can reach us, understand our operations, and access support whenever needed.
Operating Company: Drop the Boss Gaming Ltd.
Registered Office Address: 100 Pall Mall, St. James's, London SW1Y 5NQ, United Kingdom
Company Registration Number: 12836495 (Registered in England and Wales)
VAT Number: GB 301 7890 23
Incorporation Date: 15 May 2018
Drop the Boss Gaming Ltd. is the exclusive operator of the "Drop the Boss" slot game, developed by our esteemed partner, Mirror Imago Gaming. Learn more about us and our company history.
We offer multiple channels for you to get in touch with us, ensuring prompt and efficient support. Visit our homepage for quick access to all services.
Our dedicated customer support team is available 24 hours a day, 7 days a week, including public holidays, to assist you with any queries or issues related to your account, games, or general experience.
For specialised queries, please use the appropriate departmental email addresses during business hours (Monday to Friday, 09:00 - 17:00 GMT/BST).
Alternatively, you can submit your enquiry via our online contact form. We aim to respond to all submissions within 24 hours.
Drop the Boss Gaming Ltd. is fully licensed and regulated by the United Kingdom Gambling Commission (UKGC), ensuring that we operate to the highest standards of fairness, safety, and integrity.
We adhere strictly to all UKGC Licence Conditions and Codes of Practice (LCCP). View our full terms and conditions for complete details.
We are deeply committed to promoting responsible gambling and providing support for those who may be affected by problem gambling. Our dedicated team is trained to assist with setting limits, self-exclusion, and providing information on support organisations.
Responsible Gambling Support Email: [email protected]
For independent and confidential advice, please contact the following organisations:
Should you have a complaint or dispute, we encourage you to first contact our customer support team who will endeavour to resolve your issue promptly. If you remain dissatisfied with our resolution, you may refer your dispute to our Alternative Dispute Resolution (ADR) provider.
IBAS is an impartial third-party service approved by the UK Gambling Commission to handle customer disputes that cannot be resolved directly with the operator.
We employ advanced security measures and hold independent certifications to ensure the integrity of our games and the protection of your data and funds. Check out our exclusive bonuses for new players.
We are fully compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Data Protection Act 2018. For more information on how we collect, process, and protect your personal data, please refer to our Privacy Policy.
In compliance with UKGC requirements, all player funds are held in segregated accounts, separate from the company's operational funds. This ensures that your money is protected in the unlikely event of insolvency.
Drop the Boss Gaming Ltd. is a proud member of the Betting and Gaming Council (BGC), the leading industry association representing the UK betting and gaming industry. This membership underscores our commitment to industry best practices and responsible operations. Explore our casino games and experience premium entertainment.
Thank you for choosing Drop the Boss Gaming Ltd. We look forward to providing you with an exceptional and trustworthy gaming experience. Try our demo version to get started.